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Frequently Asked Questions

Frequently Asked Questions

Below is a list of our frequently asked questions. Just click on a question to reveal the answer.

Q. How long will my order take?

Order lead times vary by product, as follows:

  • Spaceright Dining Tables – generally delivered within 4 weeks.
  • Spaceright Display & Presentation Products – lead time is 5-10 days depending on the product. Personalised products are 4 weeks (please note, these are non-returnable).
  • Millhouse Products – generally delivered within 3 weeks of order date. Project orders are delivered on a mutually agreed date depending on requirements. Any products with a longer lead time will be advised at point of order.
  • Edtech Products – generally delivered within 14 working days.
  • Inspirational Playgrounds Products – generally delivered within 14 working days. Personalised products may take longer.

 

Q. How much is delivery?

Delivery is free on orders over £99 (exl VAT).

Orders under £99 (exl VAT) have a £7.00 exl VAT delivery charge. 

For Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland, a surcharge will apply and we will contact you to discuss before despatching your order.